Mission & Vission
The quality of the services provided, characteristic of the identity of our company, will be ensured by the policy assumed in this respect, correlated with the other policies of the company, aiming to satisfy the regulations, requirements and expectations of all customers of the company by:
- effective control of services;
- continuous improvement of processes and activities;
- prevention of potential deficiencies;
- increasing the responsibility and involvement of all staff, providing stability and trust to our customers;
- effective management of risks and opportunities.
Through the commitment of the management regarding the maintenance and continuous improvement of the Quality Management System, the intention and determination to apply responsibly, transparently and efficiently the requirements of this system, ensuring the administrative and organizational framework, including human, material, financial and informational resources
The main purpose of quality management is the performance orientation of the company on all dimensions of its activity, based on a system of internal organization.
The effectiveness of strategic objectives, including specific concrete measures, their implementation and maintenance, is regularly monitored in management reviews and, where appropriate, the necessary corrections and corrective actions are established and implemented.
The management is convinced that through the continuous improvement of the Quality Management System, the company’s profitability is achieved and an important place on the market is ensured.
The company has established its commitment to comply with the requirements of the 2006 Maritime Labor Convention.
Through the quality policy, the company undertakes to comply with the requirements of the international standard SR EN ISO 9001: 2015, the applicable legal and regulatory requirements, the effectiveness of strategic objectives being regularly monitored in management reviews.